A live webinar and video on demand series designed to address your issues and provide answers.

MODERATOR

Anne Llewellyn

Anne Llewellyn MS, BHSA, RN-BC, CCM, CRRN
Director, Client Services
Athena Forum Institute®
Boca Raton, FL

anne.llewellyn@athenaforum.net

Improving Outcomes in Population Health Through Proactive Case Management

Wednesday, April 14 2021 | 4-5:00pm ET

You and your team are invited to the February Edition of Issues and Answers™ produced by Athena Forum. Due to the great response to the 2020 sessions we are continuing this format in 2021.

Michael DemoratzExpert Speaker: David B. Nash, MD, MBA, Founding Dean Emeritus, Dr. Raymond C. & Doris N. Grandon Professor of Health Policy, Jefferson College of Population Health

Overview

2021 will be a dynamic year for Population Health. As we battle through COVID 19 we are learning the pressing needs and opportunities to improve the health of our populations and to the need reform health care payment methodologies to ensure better access, affordability, and equity. Case Managers are major players in both of these areas.

In the April episode of Issues and Answers we are honored to have Dr. David Nash as our expert speaker. Dr. Nash is a leader and advocate in the field of population health. Dr. Nash will share his insights into the area of Population Health and answer your questions on:

  1. The compelling need to re-engineer the US Health Care system
  2. The pivotal role of case management in population health.
  3. The shift in healthcare delivery and reimbursement management.

To ensure we cover your question we invite you to enter your question when you register so we can address them as a part of the discussion.

Questions? Email Anne Llewellyn at anne.llewellyn@athenaforum.com

Click to register

 

Expert Speakers

Eran Kabakov, PT
CEO and Founder of Docola

 

Geri Lynn Baumblat, MA,
Chief Engagement officer at Docola and
co-founder Difference Collaborative

 

Click to register for this webinar

Wednesday, March 3, 2021 | 4-5:00pm ET

Enhancing Patient Engagement through Case Management Practice

You and your team are invited to the March Edition of Issues and Answers™ produced by Athena Forum.

Join us on Wednesday March 3, 2021 4:00pmET / 1PM Pacific Time for a discussion with: Eran Kabakov, PT, the CEO and Founder of Docola & Geri Lynn Baumblat, MA, the Chief Engagement officer at Docola and co-founder Difference Collaborative in conversation with Anne Llewellyn MS, BHSA, RN-BC,CCM, CRRN on patient engagement.

Growing evidence recognizes that patients who are motivated to take an active role in their own care can experience a range of health benefits and reduced healthcare costs. Case managers play a critical role in helping patients engaged in preventive care, self-care and chronic care management.

In our sixth Issues & Answers™ program we will address your questions and discuss advances and innovations happening in the field of patient engagement.

In this interactive workshop we will:

  1. Review patient-centered communication and education strategies facilitating patient engagement
  2. Discuss how the right combination of technology and human interaction can improve the provider, patient and caregiver experience
  3. How patient-centered tools can enhance and enable shared decision making, patient engagement, clinician-patient communication, and improve health literacy.

To ensure we cover your questions we invite you to enter your questions when you register so we can address them as a part of the webinar.

Questions? Email Anne Llewellyn at anne.llewellyn@athenaforum.com

Expert Speaker

Anne Llewellyn

Michael J. Demoratz, PhD, LCSW, CCM
National Speaker, Author
Social Work Case Manager
MemorialCare Hospice and Palliative Services

 

Sign up for access to the video

 

Download this presentation in PDF format

Wednesday, February 3, 2021 | 4-5:00pm ET

Improving End of Life Care Through Effective Case Management

You and your team are invited to the February Edition of Issues and Answers™ produced by Athena Forum. Due to the great response to the 2020 sessions we are continuing this format in 2021.

Join us for a discussion with: Michael J. Demoratz, PhD, LCSW, CCM in conversation with our Director of Client Services Anne Llewellyn MS, BHSA, RN-BC, CCM, CRRN on this important topic.

Few areas of healthcare are as personal as caring for people with serious illnesses who are approaching end of life. At a point in their lives when their needs are often as much social and spiritual as they are medical, people are often confronted with a fragmented, rescue-driven healthcare system.

Our 5th Issues and Answers Webinar invites Michael J. Demoratz, PhD, LCSW, CCM. Dr. Demoratz has 40 years of experience working with dying patients and their families, is a recognized national speaker and author on the topics related to care at the end of life. He will provide information that you can implement into your professional practice as well as your personal life on this challenging topic.

Dr. Demoratz recently co-authored and published "Dying 101: A Candid Conversation on Terminal Illness" This is available on Amazon and Kindle and through the website www.dying-101.com/home. Also visit the YouTube Channel from this website to see and hear the topics discussed in commentaries on Dying 101.

Our discussion will review:

  1. End of life programs to help patients with complex progressive conditions to live their life until they die with dignity and respect.
  2. Why having the conversation with the patient/family is important to educate them on what to have in place to ensure the patients wishes are known regarding end of life care?
  3. Best practices case managers can employ to improve the journey for patients and families.

We hope you and your colleagues will attend this important program. Please include your questions when you register as it will help Dr. Demoratz address challenges and issues you see in your practice.

Questions? Email Anne Llewellyn at anne.llewellyn@athenaforum.net

Expert Speaker

Anne Llewellyn

Catherine Mullahy, RN, BS, CRRN, CCM
Principal
Mullahy & Associates, LLC
Huntington, NY
Past President, CMSA
Former Chair & Commissioner, Commission for
Case Manager Certification (CCMC)


Sign up for access to the video

 

Download this presentation in PDF format

 

Wednesday January 13, 2021

Professional Presence and Leadership in Case Management

Expert Speaker: Catherine Mullahy, RN, BS, CRRN, CCM

When professionals transition into case management they typically do not see themselves as leaders, but rather as individuals who want to make a difference in a more meaningful way than they have in the traditional clinical setting.

Nurses and Social Workers who comprise the majority of these professionals often view their role as "helpers and members of a team" rather than professionals who are the leaders of those teams.

In our 4th edition of Issues and Answers™ we talk with Catherine Mullahy, who is one of the most recognized leaders in the field of case management. She will share her insights and provide you with tips that will help you develop/enhance your leadership style and skills.

In this webinar we will:

  1. Describe professional leadership as a case management competency
  2. Discuss the role of professional presence in optimizing the patient experience
  3. Review Standards of Practice that can guide you in developing your leadership skills

So Catherine can address your questions, we invite you to send your questions to us ahead of time in the registration form so that we can focus the webinar to meet your needs.

Expert Speakers

Anne Llewellyn

Mindy Owen, RN, CCM, CRRN
Principal, Phoenix Healthcare Associates, LLC
Groveland, FL
Founding Board Member and
President: 1992-1993 CMSA
Past Chair of the Commission for
Case Manager Certification

 

Anne Llewellyn

Carrie Marion, RN, BSN, CCM
Independent Consultant
Tampa, FL
Founding Board Member and
President: 1993-1994 CMSA
Past Chair of the Commission for
Case Manager Certification


Sign up here for access

Wednesday December 2, 2020

Improving Transitions of Care: How are You Doing? Part Two

Expert Speakers:  Mindy Owen, RN, CRRN, CCM and Carrie Marion, RN, BSN, CCM

Effective Transitions of Care is a key function for case managers across the care continuum, but how are you showing your results? In Part Two of Improving Transitions of Care: How are you doing? We will look at key data points that demonstrate the work you do in meeting the metrics you are striving to achieve.

Mindy Owen and Carrie Marion are two leaders who have been instrumental in the design of the practice of case management in various settings. Both bring a variety of expertise from the payer to the provider side. Together they will help you improve the work you do whatever the setting.

In this interactive workshop we will:

  1. Discuss the importance of using data to improve the work you do
  2. Share examples of successful transitions of care when case managers work together
  3. Explain the importance of case management hand-offs when transitioning patients across the care continuum.

So we can properly address your questions, we invite you to send your questions, challenges and innovative strategies to us ahead of time so we can address them as part of the webinar. Please add your thoughts in the comment section when you register.

Expert Speaker

Anne Llewellyn

Ronald Hirsch, MD
Vice President, Regulations and Education Group
R1 RCM Physician Advisory Services
Chicago, IL

 

Sign up here for access

Wednesday Nov. 4, 2020

Sorting Out Rules and Regulations in Healthcare

Expert Speaker: Dr. Ronald Hirsch, MD, FACP, CHCQM-PHYADV, CHRI, FABQAURP

Change is the only constant that we have today. Everything hospitals, managed care organizations, ACOs and providers were doing last year at this time has been changed as we work to survive COVID-19.  As you know the Centers for Medicare and Medicaid (CMS) has changed so many rules so over the past few months it is hard to know where we are and what we are required to do. 

Join me on November 4 as I have a conversation with our medical expert Dr. Ronald Hirsch to address your issues and answer your questions. Dr. Hirsch is a recognized expert in health care quality and management with particular focus on Inpatient and Outpatient care and Centers for Medicare and Medicaid Services (CMS) regulations. He is Board certified by the American Board of Quality Assurance and Utilization Review Physicians with Physician Advisor sub-specialty designation. He is also a member of the Advisory Boards of the American College of Physician Advisors (ACPA) and the National Association of Healthcare Revenue Integrity (NAHRI) and a Fellow of the American College of Physicians and the American Board of Quality Assurance and Utilization Review Physicians. He is also a course director for Athena Forum.

In this interactive workshop we will:

  1. Discuss some of the changes that impact case managers in hospitals and other setting as a result of COVID-19.
  2. We will look at what is in store for 2021 as far as some of the top regulations case managers and utilization review teams need to know.
  3. Discuss trusted resources you can use to keep up to date during these changing times.

 So we address your questions, we invite you to send your questions, challenges and innovative strategies to us ahead of time so we can address them as part of the webinar. Please add your thoughts in the comment section when you register.

Expert Speaker

Anne Llewellyn

Mindy Owen, RN, CCM, CRRN
Principal, Phoenix Healthcare Associates, LLC
Groveland, FL
Founding Board Member and
President: 1992-1993 CMSA
Past Chair of the Commission for
Case Manager Certification

 

Sign up here for access

Transitions of Care: How are You Doing? 

Achieving timely, safe and effective transitions of care while simultaneously lowering the risk of readmissions remains one of the toughest challenges we all face. Doing so requires clear, proactive communication and alignment of all involved. 

In this interactive discussion we will look at the role case manager's play in transitions of care, the opportunities and challenges they face and look at innovative solutions that are ensuring safe, efficient and timely transitions through the diverse healthcare system. 

Our expert guest speaker is Mindy Owen RN, CRRN, CCM, Principal of Phoenix Healthcare Associates, LLC. In her role, Mindy specializes in education, development and refinements of case management programs in health systems, Accountable Care Organizations and Managed Care Organizations. Because she has her finger on the pulse of todays' healthcare system she brings a wealth of experience to organizations as she is able to zero in and add to their strengths, as well as identify weakness and barriers. Mindy has been a leader in the practice of case management and has held positions of President of the Case Management Society America and Chair of the Commission for Case Manager Certification. 

In this interactive workshop we will:

  1. Lay the groundwork for success transitions of care
  2. Discuss the role of the case manager in working closely with the patient and the healthcare team to ensure safe and efficient transitions of care
  3. Review your existing processes and workflows and start thinking about how to make positive, data-driven changes